At Salto Shop, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping & Delivery Policy explains how we handle order processing, shipping, and delivery for our customers.

1. Order Processing Time

All orders are processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods

We work with reliable shipping carriers to ensure timely and secure delivery of your products. Available shipping options may vary depending on your location and will be displayed at checkout.

3. Estimated Delivery Time

The estimated delivery time is typically 5 to 10 business days for standard shipping within the United States. Delays may occur due to high order volume, weather conditions, or carrier-related issues.

4. Shipping Rates

Shipping costs are calculated at checkout based on the weight, size, and destination of your order. Occasionally, we may offer free shipping promotions, which will be clearly displayed on our website.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package until it reaches your destination.

6. Delivery Address

Please ensure that your shipping address is accurate and complete when placing your order. Salto Shop is not responsible for delays or losses caused by incorrect or incomplete address details.

7. International Shipping

At this time, we only ship within the United States. We are working on expanding our service to international locations in the future.

8. Delayed or Lost Packages

If your order is delayed or lost during transit, please contact our support team. We will work with the shipping carrier to locate your package and provide a resolution.

9. Damaged Packages

If your order arrives damaged, please notify us immediately with photos of the package and product. We will arrange a replacement or issue a refund after reviewing the claim.

10. Contact Us

If you have any questions regarding shipping or delivery, please reach out to us at:

Address: 5101 W Dartmouth Ave, Visalia, CA 93277, USA
Email: support@saltoshop.site
Phone: +1 818 749 6342